FAQ

What is StoryCombs?



StoryCombs is the place where your family records the stories behind your treasured family photos, heirlooms, recipes, and more. Think of StoryCombs as a honeycomb made up of stories. It's a collection of stories, typically told by various members of a group, that combine to create a narrative that will last for generations. With our mobile app it takes just minutes to save a story. Upload a family photo, recipe, or any other image that is meaningful to you. Next, record yourself or a loved one telling the story behind the image. You can record the story using audio or video. The app automatically combines your photo and story together to create a narrated photo. A narrated photo uses our patented technology to provide a unique and powerful experience similar to hearing a loved one tell a story in-person. It allows you to toggle between a picture and the video narration of the person who knows the story best. Invite family members to your Hive to view your narrated photos and add their own! As you continue to add stories over time, you create a beautiful family narrative for generations to come and ensure the information that makes your family who they are is never lost. Search “StoryCombs” on the App or Play Store to download the app and give it a try!




How do I get started with StoryCombs?


First, download the StoryCombs app on your iPhone, iPad, Android phone, or Android tablet. You can search for 'storycombs' in the App Store or Play Store, or simply click the download link from our website homepage. Once you've downloaded the app, tap SIGN UP on the log in screen to create an account. After you've created an account, you'll be asked to CREATE or JOIN a Hive. A Hive is a private group (e.g. your immediate family, a group of friends, etc.). Once you belong to a Hive, you'll be able to create albums and add narrated photos to share with your Hive.




What is a narrated photo?


We created StoryCombs to capture the experience of hearing a loved one tell a story in person. Our mission is to help every family save and protect stories in the way they are traditionally told in family circles––with photos and spoken stories told by the people you love. To accomplish this, the StoryCombs app helps you create narrated photos. A narrated photo is a photo that that contains a video or audio file of someone telling a story about the photo. It's easy to create a narrated photo in the StoryCombs app. You simply upload a photo, then record yourself or a loved one telling a story about the photo. The app stitches together the photo and narration to create a narrated photo. A narrated photo uses our patented technology to provide a unique and powerful experience similar to hearing a loved one tell a story in-person. It allows you to toggle between a picture and the video narration of the person who knows the story best. When viewing a narrated photo in the app, simply tap either the photo or narrator and it will appear full screen (the other appears as a thumbnail in the left-hand corner). Depending on the size of the photo, you can choose to view the narrated photo in portrait, or turn your phone sideways to view in landscape.




How much does StoryCombs cost?


For just $19.99/year, a StoryCombs subscription allows you to: - Create an unlimited number of Hives (private groups) for multiple sides of your family - Invite an unlimited number of family members to join your Hive (at no cost to them!) - Upload an unlimited number of family photos, recipes, documents, and more - Record and save an unlimited number of family stories




What is a Hive?


A Hive is a private group where you and your loved ones can share narrated photos. Everyone who belongs to the Hive can view the narrated photos that have been added, and can add their own narrated photos. When you join StoryCombs, you can create a hive or join an existing hive (for example, if someone in your family has already created a hive you'd like to join).




How do I create a Hive?


When you first join StoryCombs, you can create a Hive from the Hives tab. Tap the 'Create a Hive' button to begin. If you already belong to a Hive, you can create a new Hive any time. First, tap the Hives tab on the bottom of the app. On the top of the screen next to your Hive name, tap the down arrow. A menu will open. Tap '+ Create a Hive'. When you create a Hive, you'll be able to invite anyone you'd like to join.




How do I invite people to my Hive?


When you create a new Hive, you'll be asked to invite people to join as part of the process. Once a Hive is created, you can invite people to join any time. First, make sure you are on the Hives tab. Then, near the top of the screen, tap the People tab. Tap the yellow hexagon that says 'Invite to Hive'. Only the Hive creator and Hive Admins can invite people to join the Hive. If you don't see the 'Invite to Hive' button on the People tab, you are not an Admin. Either ask the Hive Admin to invite someone to the Hive, or ask the Admin to make you an Admin.




What is an album?


Albums help your hive organize your stories. Just like you organize photographs into photo albums, you will organize your narrated photos into albums by topic. Anyone in the hive can create an album in the app by tapping '+ New album' from the Albums tab. Once an album is created, all hive members can add narrated photos to that album. You can create an album for any topic you'd like. For example, you might choose to create an album called 'Smith Family Recipes', then request that your family members add photos of handwritten recipes and narrate the story of how they learned the recipe, and from who. Get creative! You can create albums for people, places, traditions, holidays, vacations, and more.




How do I create a narrated photo?


To create a narrated photo, follow these steps: 1. Go to the Hives tab. 2. Tap on the album where you'd like to add your photo (or, create a new album). 3. Tap the yellow hexagon + icon in the lower right corner. 4. Take a photo, or choose a photo from your phone gallery. 5. Choose how to narrate the story (video or audio). 6. Narrate the story. 7. Add story details (e.g. Story title, location, date, etc.). 8. Tap 'Done'. The narrated photo will be saved to the album, where everyone in your Hive can view it.




How do I log out of my account?


Go to the You tab, then tap Settings. Scroll down to the bottom of the screen and tap Log out. The app will prompt you to confirm you'd like to log out. Tap Yes.




Can I export a narrated photo from StoryCombs?


We don't yet offer this feature. If you'd like to request this feature, tell us why at hello@storycombs.com.





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© 2019 StoryCombs

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